Frequently-Asked Questions
WHERE IS THE BEST PLACE TO START?
Right Here! Watch the welcome video at the top of this page!
When you’re done, head to the Orientation page and watch “How To Get the Most Out Of This Program”!
WHAT SHOULD I DO IF I GET STUCK OR HAVE A QUESTION?
The best place to bring your systems & strategy specific questions is to the weekly support call or your 1:1 calls with our Success Coach. If you have a question that just can’t wait – that’s why we have created the community group. Drop your question inside our Weekly Coaching Thread in the group and the Success Coach will get you an answer.
HOW DO I BOOK MY 1:1 STRATEGY CALLS WITH OUR AC SUCCESS COACH?
You qualify for bi-weekly 30-minute 1:1 strategy calls while you’re an active member of Automated CEO. You can book those calls directly in the portal.
WHO DO I CONTACT IN REGARD TO TECH ISSUES AND/OR BILLING ISSUES?
For all questions that are related to your account, billing or access issues you can contact our team at: hello@startscalesail.com
WHAT HAPPENS IF I MISS MY 1:1 STRATEGY/AUDIT CALL?
If you know in advance that you will not be able to make the call, please reach out to our coaches ASAP to reschedule. If you unexpectedly are unable to make the call, our coaches will stay on Zoom for 10 minutes to wait for you. If you don’t join by then, you’ll be marked as a no show and you will forfeit that call for the month.
WHAT HAPPENS IF I CAN'T MAKE THE SUPPORT CALL LIVE?
Don’t worry! You can pre-submit questions for every support call (forms are linked in the private group on a weekly basis and emailed out each Monday), and then catch your answer on the replay! Our calls and training are always recorded and uploaded to both the private Group and the Live Support section of the website.
WHERE DO I FIND THE SUPPORT CALL SCHEDULE?
The support call and training schedule can be found as the header inside the Community Group. You will also be added to our monthly sheet, which will sync with your current online calendar. We’ll also create events on Community and send you email reminders so you won’t miss a beat!